Patty Enrado, senior manager of Custom Content for HIMSS Media, has been writing about healthcare IT for more than 10 years and information technology for nearly 20 years. She was a reporter for Healthcare IT News when it launched in 2003, and has served as editor for Upside Magazine and business development writer for Blue Shield of California. She has a BA and an MA in English from the University of California at Davis and Syracuse University, respectively.